DIVERSION Review Summary

DIVERSION is a UK-based specialty retailer offering vehicle-specific aftermarket parts and accessories in the automotive sector. It generally serves car owners and enthusiasts seeking customisations and performance upgrades. The brand tends to provide a broad product range combined with a user-friendly online platform, though some limitations in shipping and returns affect overall experience.

Highlights

  • Suited to car enthusiasts and vehicle owners seeking specialised parts
  • Wide selection including custom steering wheels and performance accessories
  • Trade-offs include delivery delays and strict return policies on custom items
  • Balanced service with a 4.2/5 rating reflecting quality and some operational challenges

Within the broader category of automotive parts retailers, DIVERSION offers notable vehicle-specific options though alternatives may provide faster delivery or more flexible returns. For deeper insight, see the DIVERSION review.

About DIVERSION

Sourcing quality automotive parts that fit specific vehicles can be challenging for car owners and enthusiasts. Finding reliable suppliers that balance variety, fitment, and customer support often involves navigating complex options online. Delivery delays and unclear return policies add further difficulties to the purchasing process.

About DIVERSION

DIVERSION is a UK-based e-commerce retailer specialising in automotive cosmetic and performance parts. The company operates within the Vehicles sector, offering custom steering wheels, performance upgrades, and accessories through a vehicle-specific online platform. Their focus is on personalisation and technical quality for car owners and hobbyists.

With over seven years in operation and a Trustpilot rating of 4.2 from more than 300 reviews, DIVERSION has established a credible presence. They maintain an active social media profile and provide customer service supporting vehicle servicing and bookings. These factors contribute to their recognition in the automotive aftermarket space.

Their offerings suit customers aiming for vehicle upgrades and customisation, though potential shipping delays and strict return policies, especially on custom parts, should be considered. For a detailed perspective on service and customer feedback, see the DIVERSION review. This helps buyers weigh benefits against operational limitations.

Other opinions about DIVERSION

Opinions and insights gathered from trusted review articles and authoritative websites covering DIVERSION.

Review by uk.trustpilot.com uk.trustpilot.com
“The company’s offerings include well-built products with good quality and detailed information for off-the-shelf items.”

Overview of DIVERSION

DIVERSION is a United Kingdom-based company operating within the automotive parts and accessories industry, established in 2019. Its primary role is supplying vehicle-specific aftermarket parts focusing on cosmetic and performance modifications. The company serves car enthusiasts and vehicle owners through an e-commerce retail model.

Operations include an online platform powered by Shopify that categorises products by vehicle and brand, offering a diverse range from custom steering wheels to performance ignition coil packs, roof tents, and vehicle servicing bookings. The company ships internationally to selected countries, maintaining a medium-scale market presence with multiple brand partnerships.

Key factual aspects include operating for seven years with 4.2 average review rating on Trustpilot based on over 300 reviews. Notable milestones involve the development of bespoke custom steering wheels and the expansion into leisure automotive accessories. Direct online sales with vehicle-specific selection and active social media engagement define its operational differentiators within the Vehicles sector. The DIVERSION Review highlights a balance between extensive product range and operational challenges such as return policies and delivery timelines.

DIVERSION Review

Diversion Automotive is a UK-based specialist retailer focused on automotive parts and accessories. Established in 2019, the brand caters primarily to car enthusiasts and vehicle owners seeking customization and performance upgrades.

DIVERSION Review
Image:diversionstores.co.uk

The company offers a wide range of products including custom and carbon fibre steering wheels, performance parts, and outdoor automotive accessories. Their online platform features vehicle-specific filters and supports international shipping to select countries. Diversion Automotive positions itself as a technical and quality-driven specialist in the mid-tier automotive aftermarket.

DIVERSION Highlights
  • Wide product selection
  • Vehicle-specific fitment
  • Custom and performance parts
  • International shipping
  • Customer service focus

DIVERSION Volkswagen Golf MK7 / MK7.5 GTI / GTD / R-Line / R Carbon Fibre Steering Wheel Review

The DIVERSION Volkswagen Golf MK7 / MK7.5 GTI / GTD / R-Line / R Carbon Fibre Steering Wheel is a custom-made automotive accessory designed for vehicle personalization. It features genuine carbon fibre construction and is intended to upgrade the interior of Volkswagen Golf models from 2013 to 2020.

DIVERSION Volkswagen Golf MK7 / MK7.5 GTI / GTD / R-Line / R Carbon Fibre Steering Wheel Review
Image:diversionstores.co.uk

This steering wheel includes ergonomic indents for improved grip and is compatible with original vehicle trims. It is suitable for both manual and DSG vehicles, with customization options available for specific model trims.

Priced at £540, the product is positioned as a quality-crafted item with an estimated production lead time of 14 to 28 days. Buyers should expect extended delivery times typical for custom products and plan accordingly when ordering.

DIVERSION Volkswagen Golf MK7 / MK7.5 GTI / GTD / R-Line / R Carbon Fibre Steering Wheel

Price £540 • diversionstores.co.uk

DIVERSION Ford Fiesta MK8 / MK8.5 Carbon Fibre Custom Steering Wheel Review

The Ford Fiesta MK8 / MK8.5 Carbon Fibre Custom Steering Wheel is tailored specifically for Ford Fiesta MK8 models from 2018 onward, designed to provide aesthetic and functional upgrades. This steering wheel features carbon fibre construction and offers multiple material and colour choices to suit driver preferences. It is positioned as a specialized mid-tier product with customization options to enhance driver comfort and grip.

DIVERSION Ford Fiesta MK8 / MK8.5 Carbon Fibre Custom Steering Wheel Review
Image:diversionstores.co.uk

This steering wheel improves the driving experience with ergonomic indentations and remoulded handles for better control and comfort. It is based on the original Ford steering wheel design and supports standard shipping methods for delivery. International shipping is available, making it accessible for customers beyond the UK.

Priced at 540 GBP, the product reflects its niche market focus on both style and performance upgrades. It is suitable for Ford Fiesta MK8 owners seeking tailored customization. Buyers should consider the extended delivery options and international shipment availability when purchasing through Diversion Automotive. This review is written with consideration to DIVERSION Review guidelines.

DIVERSION Ford Fiesta MK8 / MK8.5 Carbon Fibre Custom Steering Wheel

Price £540 • diversionstores.co.uk

DIVERSION Forge Motorsport VAG Performance Ignition Coil Pack Review

The DIVERSION Forge Motorsport VAG Performance Ignition Coil Pack is an aftermarket automotive component designed for select VAG engines, including the 2.0 TSI and larger variants. It falls within the performance parts category aimed at enhancing ignition systems for specific engines.

DIVERSION Forge Motorsport VAG Performance Ignition Coil Pack Review
Image:diversionstores.co.uk

This ignition coil pack is intended to improve engine response and reliability by providing optimized ignition performance. It offers compatibility with VAG engines under its specified range and is tailored for automotive enthusiasts seeking targeted performance upgrades.

Priced at 39.99 GBP, equivalent to approximately 34 GBP, the product is available with standard physical shipping to selected regions. Customers should consider lead times and shipping options relevant to their location when purchasing this performance ignition coil pack.

DIVERSION Forge Motorsport VAG Performance Ignition Coil Pack

Price £39.99 • diversionstores.co.uk

DIVERSION Pros & Cons

Diversion Automotive offers a comprehensive range of vehicle-specific products, including custom and carbon fibre steering wheels, supported by extensive compatibility guides and installation assistance. The company also provides convenient vehicle servicing bookings and maintains an active, responsive customer service team, which together enhance the overall user experience.

However, customers should be aware of reported backorder and shipping delays, as well as the strict return policy that includes restocking fees up to 30%. Custom and installed products are generally non-returnable, which may limit flexibility for buyers, especially those seeking fast delivery or easy returns.

What’s good
  • Comprehensive vehicle-specific product range
  • Custom and carbon fibre steering wheels
  • Support for vehicle servicing bookings
  • Active and responsive customer service
  • International shipping to select countries
  • Extensive product compatibility guides
  • Installation support provided
  • Positive customer reviews on product quality
Watch-outs
  • Backorder and shipping delays reported
  • Strict return policy with restocking fees
  • Custom and installed products non-returnable

DIVERSION Product Customisation

Diversion Automotive provides vehicle-specific products with detailed customization options, focusing on steering wheels and performance parts. Customers can select parts that match exact vehicle models and trims to ensure proper fit and compatibility. The customization includes features such as carbon fibre materials and bespoke designs tailored to individual preferences.

These options are compatible with original vehicle trims and include ergonomic adjustments to improve driving comfort. Customizations are available for both manual and DSG vehicle types. This approach allows vehicle owners to personalize their cars while maintaining quality and compatibility standards.

DIVERSION Ordering and Support

Orders are placed through Diversion Automotive's Shopify-based online platform, which also supports vehicle servicing bookings and quote requests. Customer support is accessible via phone and email, with responsiveness particularly noted in addressing negative reviews. Clear policy information is provided regarding returns and shipping, enhancing the overall ordering process. This setup helps facilitate a smooth and organized shopping experience for users. 

Customer service highlights include email and phone contact options, the ability to book vehicle servicing, and clear communication of policies. Response times for issues typically occur within two weeks, ensuring professional assistance throughout the support process.

DIVERSION Return Policy

Diversion Automotive accepts returns within 21 days for eligible items, excluding custom, made-to-order, used, or installed products. Restocking fees up to 30% apply, particularly on performance and custom goods, with customers responsible for return shipping costs. Items must be unused, undamaged, and in their original packaging to qualify for return.

Custom steering wheels cannot be returned once installed unless they are unfit for purpose. Faulty or damaged items must be reported within 7 days to be eligible for replacement or return. This strict policy reflects the specialised nature of the products offered by the company.

DIVERSION Shipping and Delivery Information

Diversion Automotive ships physical products from UK-based warehouses to select international countries. The shipping service includes international availability with shipment handling through preferred carriers.

Standard delivery times range from 3 to 7 business days, while custom items require 1 to 25 days depending on complexity. Tracking is provided after dispatch, and shipping costs vary based on weight, size, and destination. Customers are responsible for any applicable customs fees, and performance parts may not qualify for free shipping offers.

DIVERSION Warranty

Diversion Automotive provides limited warranty coverage that excludes custom carbon fibre products and heat damage to carbon fibre items. Warranty claims must meet the specified return timelines and product condition requirements, and proof of purchase is required. Claims are handled through email contact following the company's warranty policy.

The warranty becomes void once a product has been used. Coverage details are limited, especially concerning carbon fibre products, reflecting the specialised and customised nature of many offerings. Customers should adhere strictly to the warranty terms to ensure eligibility for claims.

Contact DIVERSION Automotive

You can reach Diversion Automotive by phone or email for assistance with orders, shipping, returns, billing, warranty, bookings, and technical issues.

Contact the support team for help with your inquiries; typical response time for negative reviews is within two weeks. No live chat support is available.

Where to buy DIVERSION?

Products from DIVERSION are officially available through their dedicated online platform, where the presence of account systems, accessible customer support, and clear policy documentation contribute to a reliable shopping experience. Users purchasing via diversionstores.co.uk can expect vehicle-specific options and well-defined service provisions, though variations in return policies and shipping times suggest that the online official channel may differ significantly from standard marketplace experiences. No physical stores are reported, so offline service or stock availability is not a consideration.

Conclusion of DIVERSION reviews & ratings

DIVERSION plays a significant role in the automotive parts sector by offering a focused range of vehicle-specific and custom products. Their strengths lie in the detailed product compatibility, quality custom steering wheels, and a user-oriented online platform found at diversionstores.co.uk, which supports both performance and cosmetic upgrades. These factors make them notable among automotive enthusiasts and vehicle owners interested in personalisation.

For those interested in deeper insights, browsing the DIVERSION review can provide a thorough perspective on the brand’s offerings and service. This allows readers to explore without pressure while maintaining confidence in navigating a more specialised aftermarket parts supplier.

Editorial notes reflect aggregated buyer feedback and our independent editorial review of publicly available information. They are for informational purposes only and do not constitute endorsements. Purchases are made at your own discretion, and we are not responsible for transactions or outcomes related to this store. Experiences may vary. This content is assisted by AI and reviewed by our editorial team. While we strive for accuracy, AI-supported information may not always be 100% precise, so please verify any critical details.